FAQ

Frequently Asked Questions

How long does shipping take?

UK: 3-5 business days. EU: 7-14 business days. International: 10-21 business days. See our Shipping Policy for full details.

What is your return policy?

30-day returns on unused items in original packaging. See our Refund Policy for details.

Do you ship internationally?

Yes! We ship to the UK, EU, and many international destinations. Shipping rates are calculated at checkout.

How can I track my order?

You will receive a tracking number via email once your order ships. Use it to track your delivery in real time.

What payment methods do you accept?

We accept all major credit cards, debit cards, and PayPal. All payments are processed securely.

Are my payments secure?

Absolutely. We use Shopify secure payment infrastructure, which is PCI compliant and encrypts your payment information.

How do I contact customer support?

Email us anytime at gigagear28@gmail.com and we will get back to you within 24 hours.